Shipping Policy

Last Updated: [20/082026]

This Shipping Policy explains how Fix the Noise (FTN) processes and delivers orders placed through our website.

1. Shipping Locations

FTN currently ships orders to: PAN INDIA

2. Order Processing

Orders are normally processed within 2 business days after successful payment and order confirmation.

Orders containing customised products may require additional processing time.

Customers will receive order/shipping updates through the contact information provided during checkout.

3. Delivery Time

After dispatch, estimated delivery time is approximately: [4 BUSINESS DAYS]

Delivery times may vary depending on the destination, courier service, weather, public holidays, operational disruptions and other circumstances outside FTN’s control.

The delivery estimate is not a guaranteed delivery date unless specifically stated otherwise.

4. Shipping Charges

Shipping charges, where applicable, will be displayed during checkout before the customer completes payment.

Promotional offers may provide free or discounted shipping subject to the terms of the applicable offer.

5. Incorrect Address

Customers are responsible for providing an accurate and complete shipping address.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-dispatch.

6. Delayed or Lost Shipments

If a shipment is delayed beyond the expected delivery period, customers should contact FTN with their order number.

FTN will coordinate with the relevant delivery partner where necessary.

In the event of a shipment being officially declared lost by the delivery partner, FTN will determine the appropriate resolution in accordance with the applicable circumstances.

7. Damaged Packages

If a package appears visibly damaged at the time of delivery, customers should, where possible:

• Photograph the package before opening it.
• Record the condition of the packaging.
• Photograph the product and packaging after opening.
• Contact FTN as soon as reasonably possible.

Damage claims may require photographs or videos for verification.

8. Delivery Attempts

Courier partners may make multiple delivery attempts according to their procedures.

Customers should ensure that someone is available to receive the shipment and that the supplied phone number remains reachable.

9. Customised Products

Products manufactured or configured specifically according to a customer’s requested specifications may be subject to different cancellation, return or exchange conditions.

The applicable conditions will be communicated before or at the time of purchase.

10. Contact

For shipping-related questions:

Email: [fixxthenoise@gmail.com]

Phone / WhatsApp: [8369346030]